Short Description

Today's (aero)space brings together people with diverse backgrounds, expertise, experiences, and ways of thinking. While diversity can drive innovation, problem-solving, and resilience, it can also create challenges for communication, collaboration, and decision-making. Drawing on both research and real-world examples, this introductory course explores when diversity becomes an advantage, when it can create friction, and how inclusive practices help teams perform at their best. Participants will gain practical insights and tools to build stronger, more innovative, and more inclusive organizations

Thematic Area

Soft Skills

Target Audience

Mixed Audience

Entry Requirements

None

Learning Objectives

• By the end of this course, participants will be able to:

• Analyze how diversity influences teamwork, innovation, decision-making, and organizational performance.

• Recognize common barriers to inclusion, including bias, stereotypes, and communication challenges.

• Identify actions that individuals, teams, and organizations can take to create more inclusive and high-performing workplaces.

Key Outcomes and Competences developed

Knowledge: Understanding of diversity, inclusion, bias, organizational culture, and the impact of diverse teams on innovation, collaboration, and performance.
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Skills: Ability to work effectively in diverse teams; promote inclusive practices; manage diversity-related challenges

Autonomy and Responsibility: Ability to independently contribute to inclusive and respectful work environments, and act as a positive advocate for collaboration and inclusion within the workplace.

Key Competences (ESCO-aligned): Working in diverse teams, managing diversity, promoting inclusion, Diversity in today's workplace

The Diversity Paradox:

• When diversity drives innovation and performance

• When diversity creates friction
  
  The Hidden Obstacles:

• Group biases

• Measuring diversity and inclusion effectivelly
  
  Making Diverse Teams Work:

• Which policies are more impactful Issues with diversity training

Main Contents

N/A

Level of Complexity

Introductory

Delivery Mode

Asynchronous + Live Kick-off Session

Estimated Workload

8 hours

Instructor

Miriam Rosa

Host Institution

QSR

Certification Type

Microcredential

Endorsement/Awarding Body

WAM - World Alliance for Microcredentials

Indicative EQF Level

Non formal/Not applicable

Number of Modules

4

Assessment Methods and Approval Criteria

Mixed (quizzes, interactive activities or drills, reflections, analysing cases...). The trainee must achieve the required proficiency level in the activities presented throughout the course in order to obtain the microcredential. During the course, you need to achieve a minimum score of 60/100, and at the end assessment, you need to achieve at least 75/100

Training Schedule

1st cohort

Start date: 16 November 2026

End date: 11 December 2026

Registration deadline: 13 November 2026

Language

English