The Lifeblood of Teams: Communication for Collaboration, Performance, and Trust
Additional Course Information
Short Description
Communication is the lifeblood of organizations, enabling people to share information, coordinate activities, make decisions, and work towards common goals. In technical and multidisciplinary environments, communication is essential not only for productivity, but also for innovation, safety, quality, and team cohesion.
This workshop explores how communication shapes collaboration and performance within teams. Participants will examine common communication barriers, misunderstandings, feedback mechanisms, and the role of active listening in effective teamwork. Through practical examples and discussion, the session will provide strategies for communicating more clearly, building trust, and strengthening collaboration in complex work environments.
By the end of the workshop, participants will gain practical tools to enhance communication and contribute to stronger, safer, and higher-performing teams.
Thematic Area
Soft Skills and Transversal Competences: Focusing on problem-solving, teamwork, decision-making, sustainability, and entrepreneurship.
Target Audience
Mixed audience, HE students, VET learners
Entry Requirements
None
Learning Objectives
By the end of this workshop, participants will be able to:
-Understand the role of communication in organizational effectiveness, teamwork, and performance
-Identify common communication barriers and sources of misunderstanding
-Recognize the importance of feedback and active listening in fostering collaboration and trust.
-Develop approaches to strengthen communication in complex and dynamic work environments.
Key Outcomes and Competences developed
Knowledge:
-Communication processes and dynamics within organizations.
-Common communication barriers and sources of misunderstanding.
-Principles of effective feedback and active listening.
Skills:
-Communicate information clearly and effectively.
-Practice active listening and constructive feedback.
Autonomy and Responsibility:
-Support transparent information sharing and constructive dialogue.
-Help create conditions that foster trust, coordination, and team effectiveness.
Key Competences (ESCO-aligned):
-Active listening
-Teamwork and collaboration
-Interpersonal communication
Main Contents
N/A
Level of Complexity
Basic
Delivery Mode
Online
Estimated Workload
2 hours
Instructor
Miriam Rosa
Host Institution
QSR
Certification Type
Participation certificate
Endorsement/Awarding Body
N/A
Indicative EQF Level
N/A - non-formal learning
Number of Modules
N/A
Assessment Methods and Approval Criteria
N/A
Training Schedule
October 27, 2026
Language
English